Shipping Policy

Thank you for shopping at Shining Star!

At Shining Star, we want to ensure that your shopping experience is as smooth and enjoyable as possible. Please take a moment to review our Shipping Policy to understand how your orders will be handled.

Order Processing Time

Once you place an order with us, please allow us up to 2 business days to process your order. During this time, we will verify your payment, carefully package your items, and prepare them for shipment.

Shipping Methods

We offer a range of shipping methods to provide you with flexibility and choice. The available shipping methods may vary depending on your location and the products you've ordered. You will be presented with the available options during the checkout process.

Estimated Delivery Time

The estimated delivery time for your order will depend on various factors, including your location, the shipping method chosen, and any customs or import regulations. We strive to provide you with the most accurate estimated delivery time during the checkout process. Please note that delivery times may vary, and unforeseen circumstances, such as weather delays or customs processing, can affect delivery times.

International Shipping

Shining Star proudly offers international shipping to customers around the world. Please be aware that international shipments may be subject to customs fees, import taxes, and duties imposed by your country's customs authorities. These charges are not included in the purchase price and are the responsibility of the recipient.

Shipping Notifications

Once your order is shipped, we will send you a shipping confirmation email to the address you provided during checkout. This email will include a tracking number and a link to track your package's progress.

Lost or Delayed Shipments

While we make every effort to ensure timely and accurate deliveries, we understand that unforeseen circumstances can occasionally cause delays or lost packages. If your order is significantly delayed or lost in transit, please contact us at shinningstarstore@gmail.com so that we can assist you in resolving the issue.

Contact Us

If you have any questions or concerns regarding our Shipping Policy or your specific order, please feel free to contact our customer support team at shinningstarstore@gmail.com. We are here to assist you and ensure that your shopping experience with Shining Star is exceptional.